Frequently Asked Questions
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- General
- I have a question about my quote
- I have bought a house in a new construction project and want an appointment
- I would like to make an appointment
- I have a question about an invoice I received
- Can I return products?
- What are your terms and conditions?
- How do I reach Intermat?
- Can I also access the Intermezzo online?
- Wat zijn de openingstijden van Intermat?
- Which kitchen brands can I find at Intermat?
- Are tilers available?
- Do I have to find an installer/plumber myself?
- Kitchens
- I have a service question about my delivered kitchen
- I have a technical question about my delivered kitchen
- How can I make changes to my order?
- I have a question about my order
- My equipment is damaged, what should I do?
- My furniture is damaged, what should I do?
- My countertop is damaged, what should I do?
- Sanitary
- I have a question about my delivery time
- My delivery is damaged. What should I do now?
- My delivery is not complete. What should I do now?
- I have received the wrong product. What should I do now?
- Can I reorder products?
- I have a technical question about my delivered sanitary ware
- I would like to make a change to an existing order
- I have a question about my order
- Tiles
- I have a question about my delivered tiles
- I have a question about my installed tiles
- I have a question about my delivery time
- Which tiles do you have in stock?
- There is cement film on my tiles, how do I get this clean?
- My tiles sound hollow, what can I do about this?
- My joints are discolored, how can I get my joints back in color?
- How long is my warranty period?
- When can my underfloor heating be switched on after laying the floor tiles?