Privacy policy
In this privacy policy we explain how we collect and use personal data. This privacy policy applies to all personal data that we process in relation to you when you interact with us.
who are we
We are Intermat Mijdrecht B.V., a dealer of the best kitchen, bathroom and tile brands, located at Constructieweg 6, 3641 SB in Mijdrecht, the Netherlands.
Intermat Mijdrecht B.V. is responsible for the collection and use of your personal information as described in this privacy policy. For questions, comments or complaints regarding the processing of your data, please contact us via privacy@intermat.nl.
the types of personal information we process
We may collect and process the following categories of personal information:
Name and other identifiable information
For example, we may record your name, title, gender and date of birth.
Your contact details and details about your personal account or registration
Your contact details may include your address, place of business, telephone number and email address. When registering for a particular service or creating a personal account, we may record your login details and other information that you enter on the account or registration form.
Our communication with you
We record your communication with us when you send us an email or chat online via social media. When you call us, we record your questions or complaints in our database.
Information we collect when you use our website
We can record your IP address, browser type, operating system, referring website, surfing behavior and clicking behavior when you visit our website. With your consent, we may also receive your location data. We may also receive an automatic notification when you open a newsletter or click on a link in a newsletter.
Information you share with us
If you respond to us on social media or complete a customer survey, you choose to share information with us.
Cookies and Similar Technologies
We collect information through cookies and similar technologies when you use our website. For more information, read our cookie policy on the website.
how do we collect your data
Intermat Mijdrecht B.V. may obtain your personal information in several ways. This is done by telephone when making an appointment. During your appointment with one of our advisors in our showroom. Or online when you fill in a form on our website, communicate with us via social media or subscribe to our newsletter. Depending on your social network settings, we may also receive information from your social network provider.
the purposes for which we use your data
The main purposes for which we use your personal information are:
To provide services to you
or fitting, mounting, installation and servicing related to kitchens, bathrooms and tiles. To make it easier for you to use our online services, we may analyze the data we collect from your use of our digital media and combine it with information collected through cookies and similar technologies. For example, to know which digital channel (email, social media) or device (desktop, tablet or mobile) you prefer, so that we can focus our communication on that channel or device.
To communicate with you
We use your contact details to communicate with you, answer your questions or handle your complaints.
For statistical research
Automatic tools are used to conduct statistical research into general trends in the use of our services, website and social media and into the behavior of the preferences of our customers and users. This allows us to develop better services. In addition, we can improve the design and content of our website.
We may aggregate and analyze different types of data to conduct our research. Only aggregated data is used: we do not use names, email addresses or other directly identifiable information. We may also combine such aggregated data with information from public sources (such as CBS). We will not use sensitive data for this statistical research without your consent.
For direct marketing purposes
Your personal information may be used to send you newsletters or other marketing messages. We may use automatic tools to analyze your personal information so that we know what information is relevant to you. We may use and combine the information described above for this purpose. We may also combine such aggregated information with information we receive from public sources (such as CBS). We will not use sensitive data for this statistical research without your consent.
The results of our analysis are used to tailor our marketing messages to your specific interests and preferences. For example, if our analysis shows that you may be interested in certain types of services, we may customize our newsletter and website with content that we believe will be relevant to you.
We may use different channels for our marketing messages, such as email and social media. You can revoke or object to your consent to the sending of marketing messages at any time. To do this, follow the instructions in the relevant marketing message or contact us at privacy@intermat.nl.
disclosure and sharing of data with third parties
We may disclose or share your personal information with third parties for the following purposes:
For the support services we offer
To provide our services, we work together with third parties such as subcontractors and suppliers. All these third parties are obliged to protect your personal data and to process it only in accordance with our instructions. We have recorded this in a replacement agreement.
For statistical research and direct marketing
Your personal information may be used for the purposes of statistical research and direct marketing.
Third Party Websites
Our website contains links to third party websites. When you follow these links, you will leave our website. This privacy policy does not apply to third party websites. Intermat Mijdrecht B.V. accepts no liability for the use of your personal information by these third parties. Your use of these websites is at your own risk. Please see the privacy policies of these third parties (if available) on how they handle your personal information.
Within Intermat Mijdrecht B.V.
Your data may be shared with other colleagues within Intermat Mijdrecht B.V., so that we can provide you with the best possible service.
security and safekeeping
The necessary technical and organizational measures are taken to protect your personal data against loss or unlawful use. Your personal data will be retained for as long as necessary for the purposes described in this privacy policy or to the extent necessary to comply with laws and regulations and to resolve disputes.
Children's Privacy
Intermat Mijdrecht B.V. strives not to collect information about children 16 years of age or younger, or to create interest segments specifically designed to target children. If you are concerned about your child's privacy in connection with our services, or if you believe that your child has entered personally identifiable information on our website, please contact us at privacy@intermat.nl.
your rights
You have a number of rights when we record your personal data. These rights are laid down in the General Data Protection Regulation (GDPR). You can view, correct, block or delete your personal data at any time.
You can submit a written request to exercise your rights. Intermat Mijdrecht B.V. has four weeks from receipt of the request to assess whether the request is justified. Within four weeks, Intermat Mijdrecht B.V. let you know what will happen with the request. If the request is not followed up, there is the possibility to object to Intermat Mijdrecht B.V., or to submit a complaint to the Dutch Data Protection Authority (AP). On the basis of a request, Intermat Mijdrecht B.V. request additional information to ensure the identity of the data subject.
Intermat Mijdrecht B.V.
PO Box 200
3640 AE
Mijdrecht
You can contact us at privacy@intermat.nl if you have any questions, comments or complaints about this privacy policy.
how is this privacy policy maintained
This privacy policy is effective May 22, 2018 and supersedes our previous privacy policy. This privacy policy is continuously revised. We will inform you of changes by publishing the revised policy on www.intermat.nl, after which it will take effect immediately.
